Your Privacy Matters at kd44
We Protect What's Yours

1 Introduction

kd44 is Bangladesh's leading online betting and casino platform, offering cricket betting, live dealer games, slots, crash games, and a wide range of sports markets. We are committed to protecting the personal data of every player who registers and engages with our services.

This Privacy Policy sets out in clear, plain English how kd44 collects, uses, stores, shares, and ultimately removes the personal data you provide to us — or that we collect automatically — during your time as a kd44 player. It also explains the rights you hold in relation to your data and how you can exercise them.

We encourage you to read this document carefully. If you have questions about any aspect of it, our support team is available 24/7 and can be reached at [email protected].

2 Data Controller

For the purposes of this Privacy Policy, kd44 — the operator of the platform accessible at kd44.io — acts as the data controller in respect of all personal data collected from players based in Bangladesh and other eligible jurisdictions.

As data controller, kd44 determines the purposes for which personal data is collected and the means by which it is processed. Where kd44 engages third-party service providers to process data on its behalf, those parties act as data processors under contractual obligations that require them to handle your data securely and in accordance with this Privacy Policy.

3 Data We Collect

kd44 collects personal data across several categories depending on the nature of your interaction with the Platform. The following table summarises the categories of personal data we collect and the primary reason for collection:

kd44 applies the principle of data minimisation: we collect only the personal data that is genuinely necessary for the stated purpose. We do not collect sensitive personal data (such as biometric data, health information, or religious beliefs) unless specifically required for regulatory compliance and with your explicit consent.

4 How We Collect Your Data

kd44 collects personal data through three primary channels:

• Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a promotion, or update your Account settings.
• Automatically: When you access or use the kd44 Platform, our systems automatically record technical and usage data including your IP address, device identifiers, session activity, and cookie data. This data is collected whether or not you are logged in to your Account.
• From third parties: We may receive personal data about you from our KYC verification partners (for identity document validation), payment processors (for transaction confirmation), fraud detection services, and, in limited circumstances, publicly available sources where required for compliance purposes.

5 Legal Basis for Processing

kd44 processes your personal data only where a valid legal basis exists. The legal bases we rely on are:

• Contractual necessity: Processing required to perform the contract between you and kd44 — including registering your Account, processing deposits and withdrawals, settling bets, and providing customer support.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements — including anti-money laundering (AML) obligations, Know Your Customer (KYC) verification, and record-keeping duties.
• Legitimate interests: Processing carried out in the legitimate interests of kd44 or third parties, where those interests are not overridden by your rights. This includes fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided these activities do not unreasonably interfere with your privacy.
• Consent: Where required by law or where we rely on your explicit agreement — for example, for non-essential cookies or for sending you promotional communications about kd44 offers and bonuses. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 How We Use Your Data

kd44 uses the personal data we collect for the following specific purposes:

• Account creation and management: Setting up, maintaining, and administering your kd44 player Account throughout the player relationship.
• Identity and age verification: Confirming that you meet the 21+ age requirement and that the identity details you have provided are genuine and accurate.
• Payment processing: Facilitating deposits via bKash, Nagad, Rocket, Upay, and supported bank channels, and processing withdrawal requests to verified accounts in BDT (৳).
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, unauthorised access, and other security threats to the Platform and its players.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling behaviour, applying deposit limits and self-exclusion requests, and providing welfare interventions where appropriate.
• Customer support: Responding to your queries, resolving complaints, and managing disputes in accordance with kd44's Terms & Conditions.
• Promotions and bonuses: Administering kd44's welcome bonus (200% up to ৳20,000), seasonal promotions (BPL, IPL, Eid, Pohela Boishakh), and other personalised offers to eligible players.
• Platform improvement: Analysing usage data to improve website performance, game availability, payment flows, and the overall player experience in Bangladesh.
• Legal compliance: Meeting our obligations under applicable anti-money laundering, consumer protection, and data protection regulations.
• Communications: Sending Account-related notifications (transaction confirmations, security alerts, verification reminders) and, where you have consented, promotional communications about kd44 offers.

kd44 does not use your personal data for fully automated decision-making that produces legal or similarly significant effects without human oversight, except in clearly defined fraud-prevention scenarios where automated checks are a proportionate and necessary safeguard.

7 Sharing Your Data

kd44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — for the purpose of processing deposits and withdrawals in BDT.
• KYC and identity verification providers: Third-party services engaged to verify the authenticity of identity documents submitted during the KYC process.
• Game technology providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game suppliers — limited technical data shared as required to deliver game services.
• Fraud prevention and security services: Specialist providers engaged to detect and prevent fraudulent activity, money laundering, and Platform abuse.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity vendors operating under data processing agreements with kd44.
• Legal and regulatory authorities: Where kd44 is required by law, court order, or regulatory direction to disclose personal data to government bodies, law enforcement agencies, or financial intelligence units.
• Professional advisers: Lawyers, auditors, and compliance consultants engaged by kd44 on a confidential basis, where access to personal data is necessary for the provision of their professional services.

All third-party data processors engaged by kd44 are subject to contractual data processing agreements that require them to process your personal data only on kd44's documented instructions, to maintain appropriate technical and organisational security measures, and to assist kd44 in responding to data subject rights requests.

8 Data Retention

kd44 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data has been anonymised for statistical or analytical purposes, it may be retained indefinitely as it no longer constitutes personal data.

9 Data Security

kd44 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• SSL/TLS encryption: All data transmitted between your device and the kd44 Platform is encrypted using industry-standard SSL/TLS protocols. You can verify this via the padlock icon in your browser's address bar when visiting kd44.io.
• Encrypted data storage: Sensitive personal data, including identity documents and financial records, is stored using encryption at rest to prevent unauthorised access in the event of a system breach.
• Access controls: Access to personal data within kd44's internal systems is restricted on a strict need-to-know basis. Staff who require access to process support requests or compliance obligations are granted role-based access only.
• Regular security audits: kd44 conducts periodic internal and third-party security assessments to identify and remediate vulnerabilities in its systems and data handling practices.
• Incident response: kd44 maintains a data breach incident response procedure. In the event of a breach that poses a risk to your rights, we will notify affected players promptly and take all reasonable steps to contain the incident and prevent recurrence.

10 Cookies & Tracking Technologies

kd44 uses cookies and similar tracking technologies (including web beacons and local storage objects) to ensure the Platform functions correctly, to remember your preferences, and to understand how players interact with our services.

The types of cookies used on kd44.io are categorised as follows:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They include session cookies that keep you logged in, security tokens that protect against cross-site request forgery (CSRF), and cookies that remember your cookie consent preferences. These cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players use kd44.io — which pages are most visited, how long sessions last, and where players navigate from. This data helps us improve the Platform. These cookies do not identify you personally.
• Functional cookies: These cookies remember your choices and preferences (such as language or display settings) to provide a more personalised experience on return visits.
• Targeting and marketing cookies: Where you have provided consent, these cookies track your browsing activity to deliver relevant promotional content and to measure the effectiveness of kd44's marketing campaigns. You may withdraw this consent at any time.

You can manage and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the kd44 Platform effectively. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

11 Your Data Protection Rights

As a kd44 player, you have the following rights in relation to the personal data we hold about you. These rights may be subject to certain limitations where processing is required for legal compliance or legitimate interests that override your individual rights in specific circumstances.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request — [Your Account Username]". kd44 will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.

kd44 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. In such cases, we reserve the right to charge a reasonable administrative fee or decline the request, with written reasons provided.

12 Children's Privacy

The kd44 Platform is strictly intended for adults aged 21 years and above. kd44 does not knowingly collect, store, or process personal data relating to individuals under the age of 21. All Account registration requests are subject to age verification checks during the KYC process.

If kd44 becomes aware that personal data has been collected from a person under the age of 21 without parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. Any funds deposited by an underage player will be handled in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe your child may have registered an Account with kd44, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

13 Third-Party Links

The kd44 Platform may from time to time contain references or contextual mentions of third-party brands, payment providers, or game studios. Where such references are present, they are included solely for informational purposes and do not constitute endorsement of those third parties' privacy practices.

kd44 is not responsible for the privacy policies, data handling practices, or content of any third-party websites or services. If you access any external service — for example, by navigating to your bKash or Nagad account portal to initiate a deposit — your use of that service is governed by the third party's own privacy policy and terms of use, not by this Privacy Policy.

We encourage you to review the privacy policies of any third-party services you use in connection with your kd44 Account.

14 International Data Transfers

kd44 primarily processes your personal data within the geographic region serving the Bangladesh market. However, some of our third-party service providers — including cloud infrastructure operators, KYC verification platforms, and game technology suppliers — may process data in server locations outside Bangladesh.

Where personal data is transferred outside Bangladesh to countries that may not have equivalent data protection standards, kd44 ensures that appropriate safeguards are in place to protect your data. These safeguards may include:

• Standard contractual clauses requiring the recipient to process your data in accordance with applicable privacy standards;
• Binding corporate rules where the recipient is part of the same corporate group as kd44;
• Adequacy assessments confirming that the destination country offers an acceptable level of data protection; or
• Your explicit consent to the transfer in specific circumstances.

For further information about the safeguards applied to any specific international data transfer, please contact [email protected].

15 Updates to This Privacy Policy

kd44 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the kd44 Platform and services. When material changes are made, we will notify registered players via the email address associated with their Account and/or via a prominent notice displayed on the kd44 Platform.

The version of this Privacy Policy bearing the most recent effective date — displayed at the top of this page — is the version that governs our current data processing activities. We recommend that you review this Privacy Policy periodically to stay informed about how kd44 protects your data.

Continued use of the kd44 Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any update, you may request Account closure in accordance with the Account Suspension & Closure provisions in kd44's Terms & Conditions.

Prior versions of this Privacy Policy are available on request by contacting [email protected] with the subject line "Privacy Policy — Prior Version Request".

16 Contact Us

If you have any questions, concerns, or formal complaints regarding this Privacy Policy or kd44's data processing practices, please reach out to our support team using the contact details below. All privacy-related enquiries are treated with strict confidentiality.

• Email: [email protected]
• WhatsApp: +880 1700-000000
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

For formal data rights requests (access, erasure, portability, etc.), please use the subject line format: "Data Rights Request — [Your Account Username]".

For general privacy enquiries or complaints, please use: "Privacy Enquiry — [Your Account Username]".

kd44 aims to acknowledge all privacy-related communications within 2 business days (Bangladesh Standard Time) and to resolve substantive requests within 30 calendar days.